Jewelbots FAQs

Jewelbots FAQs

For more help, please contact us at hi@jewelbots.com.

What ages are Jewelbots products geared for?

We have seen folks as young as six love our toys and as old as sixty-three love playing with them. Jewelbots products are made with kids ages 6-12 in mind.

Do Jewelbits Science Kits come with all the tools I need to build them?

Yes, though you may need scissors from home, everything else is included in the box.

How are Jewelbits Science Kits educational?

Every kit comes with a STEM focused lesson inside! We believe that kids learn best through building. Sitting in a classroom is great, but often concepts don't make much sense until they have a practical application. Our science kits bring both fun and STEM together in a box that includes everything you need to make easy to understand crafts. Jewelbits can be build many different ways, so your child's inner artist can really shine through!

Are your toys for boys or girls?

They are for whomever is excited to build, learn, and play.

Do you sell gift cards?

Sure do, you can find them here. If you need a custom amount let us know via email and we can help you out.

What is your return policy?

Anything returned within 30 days will be fully refunded. Just send us an email at hi@jewelbots.com and we'll send you a return label free of charge.

How do they Jewelbots Friendship Bracelets work?

Jewelbots use Bluetooth to detect when your friends are nearby and allow you to send other Jewelbots secret messages. Jewelbots have a micro-USB port that allows you to upload special code to them. You write the code on your computer!

How do you code them?

You can upload real C++ code to your Jewelbots by downloading the free Arduino IDE (integrated development environment) and writing your code there! You can then upload code to your Jewelbots by plugging them into your computer and following the instructions here.

What kind of things can you code?

You can code custom reactions to your friends when they are near (like rainbows!), games, beautiful animations, and more! Check out what people have built in our community forums.

I've never coded before! How do I get started?

This video is made for people like you!

How do I charge my Jewelbots?

Using the included USB micro cable you can plug your Jewelbots into the wall or a computer. It takes 2 hours to fully charge.

How long will it stay charged?

If your Jewelbots are on and the LEDs are all displaying, your Jewelbot will last 2-3 days. If you turn your Jewelbots off, they will stay charged for 7+ days.

What does the rainbow animation lights mean?

The rainbow animation lights happen to show when your Jewelbot are turning on. Half a rainbow animation with a fading out effect happens to show your Jewelbot is turning off.

How do I turn my Jewelbot on and off?

Hold down the magic button for 5 seconds to turn your Jewelbots off, then press it once to turn it back on!

How should I clean my Jewelbot?

Take the charm and band off of the Jewelbot hardware piece. Soak the band and charm in some warm water and dish soap, then scrub it gently with a soft brush or towel.

Is my Jewelbot waterproof?

Jewelbot devices are water resistant, but not waterproof. This means that it can handle being spilt on or splashed on, but should not be completely submerged in water.

For example, Jewelbots can be okay in the rain, but it is suggested that it be avoided or dried after. On the other hand, the Jewelbot device should not be worn in the shower or pool. Water damage is not covered under warranty.

How do I turn off my Jewelbot?

Press the magic button for 5 seconds then let go. You should see a rainbow animation of lights that fade out.

Are Jewelbots fun if you only have one?

Yes! You can code your Jewelbots in solo-mode. They are definitely more fun with two, however.

None of these questions are ones that I have

Please contact us at hi@jewelbots.com for more help.